New player enters Jamaica’s telecoms market
Jamaica Observer | May 31, 2022
The Barbadian firm Neptune Communications has received the green light to set up shop in Jamaica.
Founder and CEO of Neptune Communications Julian Jordan says the Jamaican operation has received formal approval from the Office of Utilities Regulation (OUR) to officially begin operations locally.
According to Jordan, the approval came after Neptune satisfied all requirements to obtain a licence to operate across the island as the newest satellite technology service provider.
“We are very happy to be here, we have a great team here, and Jamaica was very obvious in growing our business. As a regional entity you have to come to Jamaica sooner or later,” Jordan told the Jamaica Observer in a recent interview.
He said Neptune will provide dependable, independent redundancy for several major government and corporate clients to ensure more reliable connectivity in the country.
Jordan was supported by long-time telecommunications specialist Brian Bennett-Easy, who will serve as the first managing director of Neptune Communications Jamaica.
“We received formal final sign-off on May 10, 2022. So we have moved to hit the ground running to roll out our suite of products and services. We are eager to offer our services in Jamaica given that there have been gaps in service delivery from those already in the space, particularly during the novel coronavirus pandemic,” said Bennett-Easy who spent several years as chief operating officer of Digicel Jamaica
“We want to serve our Jamaican customers with the highest level of customer service with our technology, which is reliable, safe, and brings the latest technology innovation to the Jamaican market,” added Bennett-Easy who was appointed in 2021 to bring expert knowledge and guide the company through its various stages to cement its place as an innovative technology leader in Jamaica.
Bennett-Easy pointed out that the company is completing its operational set-up and getting people trained.
He said Neptune will have the ability to provide resilient connection to entities if a hurricane, earthquake, or just a traffic accident knocks out service.
“Our focus is really on bridging the gap between being up 90 per cent of the time and being up 100 per cent of the time…and we are not here to compete with the incumbents, this is now to provide support to businesses which are really serious about remaining online.
Source: Jamaica Observer | Original Article